Q: Do I have to pre-book tickets for your events?
A: Pre-booking tickets is STRONGLY recommended. You also save 10% by booking online in advance for some of our bigger events too! If the day doesn’t sell out we will welcome walk-ins, but so far this season days have been selling out up to a week in advance. You can book your tickets on our website!
Q: Can I just walk in to go to the farm?
A: It depends! We don’t allow people to just ‘walk around’ our property. We are a working farm & it’s not safe. You can visit our website to find out what events are going on this month that you can attend. Each event will outline if you can walk-in or need to pre-book. If you’re looking to shop at our farm market, you can come anytime. It’s open from 9am – 6pm daily.
Q: I don’t see how to book tickets on your website. How would I go about doing that?
A: You will find ‘book now’ buttons on each EVENT PAGE & also on our homepage banner. You can find all our events in the Event drop-down menu across the top of our homepage.
Q: Do you allow dogs on your farm?
A: Yes! Pups are welcome in our flower fields, playland, on the wagon, in the courtyard & in the entertainment areas during events. Please check each event for specifics! We also host several ‘doggy days’ throughout the year.
Q: Do you do birthday parties?
A: Yes we do! For more info please visit our Birthday Party page (under groups)
Q: Is the admission ticket good for one family or is this a per person cost?
A: This is per person, for anyone between the ages of 2 – 92.
Q: What is the difference between the VIP admission and general admission?
A: VIP admission means you can come anytime during your chosen day (instead of having to arrive during a 30 minute time slot).
Q: Are you open year round?
A: Yes! Visit our website to find out what we’re offering at this time.
Q: Do you allow strollers? And can we take strollers into the corn maze or on the wagon ride?
A: We allow strollers, but please keep in mind the ground may be bumpy, uneven and / or muddy in some areas of the farm.
Q: Your tickets say ages 2-92. Does this mean children under the age of 2 aren’t allowed at your farm?
A: Children under the age of 2 are free and don’t require a ticket.
Q: Do you offer pick-your-own apples?
A: Yes! Our apple orchard is 15 acres and has 10 different apple varieties! You can find hours of operations, pricing and what we’re picking on our website.
Q: I purchased VIP tickets but I had to select a time. Do I have to come at that time or can I come anytime that day?
A: You can come at anytime that day.
Q: I want to book an event on a certain day, but it’s not letting me. What is the problem? Am I doing something wrong?
A: If there are no options, either that activity is not offered on that day or we’ve already sold out!
Q: I’m trying to book, but it’s only letting me book 1 ticket at a time, why can’t I book more?
A: Our system only shows however many tickets are available. If only 1 is appearing, that means there is only 1 ticket left for the time slot you’re trying to purchase.
Q: Is the farm accessible?
A: The wagon is not wheelchair accessible. There are steps required to get on the wagon. You are permitted to bring strollers, however, depending on the weather and terrain, they may not work very well as the ground can be uneven or muddy. Please contact our Events Team at email@example.com if you require special assistance.
Q: Will you run an event if the forecast is calling for rain?
A: Most of our events are rain or shine! Please dress for the weather. In case of severe inclement weather (i.e lightning), Pingle’s Farm Market reserves the right to cancel the event. In such instances, there will be a rain date rescheduling.
Q: I can’t come anymore and I’ve purchased tickets, can I get a refund or reschedule?
Our events are non-refundable, rain or shine event. A $3 per ticket rebooking fee will apply to any ticket changes. Changes must be requested at least 24 hours in advance & we cannot guarantee they will be accommodated. All changes must be requested through the rebooking form that can be found HERE >>. If we can accommodate your change, you’ll be notified in 24-48 hours.
Q: I’m confused, my event time slot is only 30 minutes!
Timeslots are in 30 minute increments. You may arrive anytime within your time slot.
Q: Can I shop your market without coming to one of your events?
Yes! Our market is open 9am – 7pm, 7 days a week (including on long weekends!). The market is located outside of our event area, so you can come shop at anytime and no ticket is required.
Q: Do you serve food on the farm?
Yes! Most of our events have special limited time only event menus. You can find the details on the event page! We also have a bakery located inside our market that serves scratch-made sweet & savoury items, along with a selection of beverages (coffee, tea, iced drinks etc.).
Q: What pick-your-own crops do you offer?
Throughout the year we offer pick-your-own asparagus, strawberries, peas, wildflowers, sunflowers, corn, apples & pumpkins. For details & availability visit the pick-your-own page on our website.
Q: Do you have animals my child can visit?
Yes! We have ducks, goats, bunnies, sheep, chickens & zebus living in our animal barn. The barn is located inside our playland and tickets are required. We do not recommend petting the animals as sometimes little fingers look like tasty treats to them!