PINGLE’S FARM MARKET COVID-19 SAFETY PLAN
Pingle’s Farm Market is committed to keeping its employees, customers, visitors, and all other patrons safe while on the farm. The following is a written safety plan that outlines the enhanced health and safety measures Pingle’s Farm Market has put in place to limit the spread of disease throughout the operation. Pingle’s Farm has consulted the Government of Canada’s online resources for Canadian businesses as our guide for conducting business. In addition, this safety plan was written in accordance with the Class Order made pursuant to Section 22(5.0.1) of the Health Protection and Promotion Act. Pingle’s Farm is monitoring the situation and the advice of the Government on a continuous basis.
SCREENING OF STAFF, VISITORS, AND PATRONS
• Required screening of all visitors and customers via the COVID-19 assessment tool supplied by the Durham Region Health Department. This is posted at all store entrances.
• Required screening of all employees - before the start of work, all employees complete the Government’s COVID-19 personal assessment tool and sign off that they answered NO to all questions before starting work. Before beginning work, all employees must have their temperature taken and report any fever 99 degrees or higher to a manager or owner immediately and to not begin work.
• Employees are made aware of the common symptoms of COVID-19 as they are posted in all staff areas and in the lunch room, and are advised to stay home and follow all procedures as specified by the Government of Canada. As well, employees need to report any feelings of illness immediately while on their shift.
• Pingle’s Farm will report to Durham Region Health Department any staff either diagnosed with COVID-19 or identified as high-risk contact to someone with COVID-19.
HYGIENIC PRACTICES OF STAFF, VISITORS, AND PATRONS
• Require employees to exercise increased hygienic practices including but not limited to: frequently washing hands with soap and water, avoiding the touching of face, covering mouth when sneezing or coughing, and wearing a face covering at all times. Provide employees with continuous access to hand washing areas and/or alcohol-based hand sanitizer.
• Require employees to sanitize before and after eating lunch in common areas and maintain physical distancing in these areas and while on breaks. Employees are required to sanitize all touch points after using the washroom and washing hands, but before leaving the washroom including sanitizing the sink taps and sink, light switch, and toilet handle.
• Encourage all visitors and patrons to the farm to exercise increased hygienic practices - require the use of hand sanitizer upon entry into the store. Customers have access to cleaning wipes and disinfecting spray at the entrance to our market and at our shopping carts.
• Continuous disinfection of all high touch areas with an ammonium based, food grade sanitizer and/or bleach. A staff member is assigned with a timer (at least twice a day) to sanitize all high touch points and remind all employees to stop what they are doing and wash their hands. This is recorded in a log. Edited: November 27, 2020
• All shopping carts and shopping baskets are sanitized before being put back into the clean areas.
• Staff must wear gloves to serve and clear any food items• No dine-in service. Only take out is available from our cafe.
PHYSICAL DISTANCING MEASURES
• Signage throughout the farm and at the front entrance of our market - with directions for patrons to wear face coverings while at our farm, do not enter if feeling sick, only touch what you purchase, sanitize hands upon entry, and remain 6 feet apart.
• Physical distancing required at all times while on the farm. There is a maximum capacity of 16 adult customers (not including children, infants, or employees) inside the farm store. Employees continuously monitor capacity and will act as doorman when needed as our capacity is full.
• Employees actively monitor all common areas of the retail store to ensure physical distancing of 2m is being maintained and proper usage of face coverings are being followed. This is documented in a log.
• Clear plexiglass installed at all cash checkpoints to ensure physical distancing and barriers.
• All patrons, visitors, and employees are required to wear a face covering while on the farm inside all buildings, and outside at check in points, payment points, on the wagon ride and/or where physical distancing is not possible. If patrons or visitors are exempt from wearing face coverings due to a medical issue, curbside pick up is available or other means of being serviced by Pingle’s Farm. Service will not be refused to persons with exemptions to wearing a face covering, but alternative shopping methods will be offered and provided.
• Visible and appropriate signage posted at all entrances indicating that non-medical masks or face coverings are required inside the premises. Edited: November 27, 2020